You can use the dial pad to manually dial the number, press (Address Book) to use the Address Book, or press (Call History) to use the Outgoing or Incoming Call History. If (Sending Faxes) does not appear on the LCD, go to Step g. If (Sending Faxes) appears on the LCD, press it. If the document meets the above-listed specifications and the LCD continues to display the Home screen, theВ More screen, a Shortcut screenВ or a menu screen when you place a document into the ADF, please contact Brother Customer Service from 'Contact Us.' You will need to use a wider sheet of paper. If the document is fewer than 5.8 inches wide, the document sensors will not detect it. Make sure the document is between 5.8 and 11.7 inches wide and 5.8 and 17 inches long.If the LCD continues to display the Home screen or a menu screen, go to Step d. If the LCD displays ADF Ready, go to Step e. Insert the document underneath the paper guides (1).ДЄfter you put your document(s) in the ADF, the Brother machine's display (hereinafter called LCD) should display ADF Ready. Place the document(s) you want to send into the ADF face up, top edge first until you feel it touch the roller. Open the ADF Document Support (1) and the ADF Document Output Support Flap (2). NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine Click here If you are trying to send a fax using the flat scanner glass.Click here if you are trying to send a fax using the Automatic Document Feeder (ADF).Press the Up or Down arrow key to display Compatibility. Press the Up or Down arrow key to display Initial Setup. Set the machine's Compatibility to Normal: Contact the recipient and ask them to verify their fax number and fax machine's functionality. If the number does not answer with fax tones, there may be a problem with the recipient's fax machine or fax line. If the number answers with fax tones, go to Step 2. Dial the 'problem' fax number from a telephone and verify it answers with fax tones.

Brother fax support phone number